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WELCOME TO OPUS
THE NEXT LEVEL MANAGED SERVICE PROVIDER
Delivering world class business telephony, contact centre, managed IT, business mobile, IoT & managed print solutions wrapped with outstanding customer experience.
Partner with the UK's largest independent managed service provider
If you are looking for next level managed services wrapped with outstanding customer experience, Opus is the right partner for your business. We are specialists in delivering contact centre, business telecoms, managed IT, business mobile and IoT and managed print consultancy.
As the chosen managed service provider for over 1,000 large SME, mid-market, enterprise and public sector organisations across the UK, we continually receive industry recognition and outstanding customer feedback for our services and solutions.
We work with businesses to add extensive value and managed service expertise
Our clients appoint us when they are seeking an experienced technology partner to deliver strategic business transformation.
Opus are the only managed service provider to be awarded the Service Mark accreditation from the Institute of Customer Service. This achievement is also reflected in our impressive Net Promoter score of 83 or above month on month, consistent service level excellence and world class expertise.
Our core strategic partners
Opus only partner with the leading technology vendors in the industry. View all our strategic partners here.
Opus ranked 'World Class' in the 2024 Best Companies to Work for Awards
Opus achieved the 3 star rating this year which is the highest category in the Best Companies awards! If you are keen to join a business with a fantastic culture and a clear vision, please view our latest vacancies.
Delivering a world class customer experience
We are different to the rest and pride ourselves on being a customer-driven and service-led technology provider. Opus is focussed on delivering tailored technology with purpose and building long-term partnerships with our clients.
Download our guide on how to implement AI to deliver next level CX
Discover how the combination of AI and innovative technology in your contact centre can revolutionise the customer experience.
We are really clear on our purpose
As a business we are crystal clear on who we are, why we do what we do, our mission and vision and have designed The Opus Way of doing things.
We aim to deliver value through an innovative, responsive, and seamless customer-centric experience at every stage of the customer journey.
Because of this clarity, we have a strong industry reputation and both our clients and partners trust us to always deliver the results we promise.
Some of the organisations Opus work with
Here's what our clients have to say
Download our CX Discovery Brochure
Our CX Discovery solution is a consultative framework aimed at helping organisations transform Customer Experience (CX) in a structured way within the contact centre environment.
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Our fully integrated service offering
Find out more about how Opus can add value to your business
Reigate Office
London Court
39 London Road
Reigate
Surrey
RH2 9AQ
London Office
60 Cannon Street
London
EC4N 6NP
Hitchin Office
2nd Floor Regal Chambers
49-51 Bancroft
Hitchin
Hertfordshire
SG5 1LL
