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Call us: 0800 3167566
Call us: 0800 3167566
TELECOMS SOLUTIONS
A non-geographic number is a phone number that is not tied to a specific location, often used by businesses for national or international contact points.
Non-geographic numbers offer businesses a national presence without physical limitations, providing flexibility by allowing calls to be redirected easily. They are cost-effective, with toll-free options encouraging customer engagement, while also enhancing professionalism and credibility. Additionally, non-geographic numbers offer tracking and analytics features, enabling businesses to monitor call volumes and gather valuable insights into customer behaviour.
Opus provide cloud based non-geographic virtual telephone numbers. In addition, any businesses in the UK can register virtually any area code and host it as a ‘virtual’ or ‘VoIP’ number.Our carrier grade portal even offers you the flexibility of managing your numbers wherever you are. Also, if you have a non-geographic telephone numbers that originates with another carrier, we can port this to a preferred carrier
CALL STATISTICS
Effectively track calls and enhance management reporting with easy to interpret Inbound call statistic graphs. Includes Snapshot data revealing results of call handling efficiencies to ensure informed operational decisions are made instantaneously e.g. When are my busy hours? How many customers are getting through? Where are my callers based?
CALL QUEUING
Inbound lets incoming calls queue to a destination number to help with call handling during busy periods. You can also monitor your customer service with live queue statistics and let instant changes be made to queue management and size, whilst providing optional queue breakout and overflow preferences to an alternative destination, announcement or voicemail service.
London Court
39 London Road
Reigate
Surrey
RH2 9AQ
60 Cannon Street
London
EC4N 6NP
2nd Floor Regal Chambers
49-51 Bancroft
Hitchin
Hertfordshire
SG5 1LL