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INDUSTRY SECTORS
PUBLIC SECTOR TELECOMS
SOLUTIONS
Opus provides technology solutions to the UK Public Sector
Market leading telecoms and contact centre solutions for Public Sector
Public Sector organisations responsible for managing assets and services are facing increasing pressure to digitise their operations. The process of digital transformation presents a significant opportunity to enhance the efficiency and success of the services offered to end-users, resulting in cost savings for both the sector and public at large.
Opus is the chosen partner for UK Public Sector organisations in their quest for complete digital transformation
We have an established reputation for providing exceptional solutions to entities in Local Government, Healthcare, Higher Education, and Housing sectors through all the significant procurement frameworks available.
Some of our Public Sector clients
Our extensive experience in Public Sector
Opus was founded in 1992 as an independent, privately owned technology provider. We specialise in providing comprehensive solutions for end-to-end communications, collaboration, contact centre, mobile, IT, document, and security needs of Public Sector organisations throughout the UK. Our approach involves partnering with industry-leading providers to deliver bespoke, cutting-edge technology solutions, complemented by world-class service and support, designed to help our clients achieve their goals and succeed.
Opus is on the following Public Sector frameworks
Why do clients choose to partner with Opus for Public Sector telecoms?
Opus is dedicated to understanding the strategic vision of our Public Sector clients and partnering with them to create a customised technology roadmap that aligns with their goals.
Our team of Public Sector specialists, includes Solution Architects, Engineers, Project Managers and experienced Account Directors who collaborate with our clients to deliver personalised solutions, and provide unmatched customer support throughout the entire process.
Fully tailored strategic solutions to transform Public Sector organisations
At Opus, we take a technology-agnostic approach and focus solely on delivering business outcomes that drive value for our clients. This means that we prioritise solutions that meet the unique needs of our clients and help them achieve their desired business results, rather than favouring specific technologies or vendors.
Our commitment to a business outcome-driven approach ensures that our clients receive solutions that are tailored to their specific needs and deliver measurable results.
Delivering customer service excellence
We consistently deliver a seamless customer experience
Opus places a strong emphasis on delivering exceptional customer service, and we are honoured to have earned the prestigious Service Mark accreditation from the Institute of Customer Service. We are proud to be one of only two technology service providers in the UK to receive this recognition, which reflects our unwavering commitment to delivering outstanding customer experiences.
As a technology provider, we have built a reputation for delivering best-in-class solutions to a range of public sector industries, including Local Government, Healthcare, Higher Education, and Housing, through all major purchasing frameworks.
Our cutting-edge technology solutions for Local Government solve problems, inspire creativity and create new possibilities
As the government continues to evolve from traditional to transformational models, Opus is here to provide the technology solutions that enable progress, innovation, and security.
We believe in the power of secure connections to bridge the gap between what is now and what comes next, and to contribute to the greater good and an inclusive future for all. We are committed to working together with our clients to achieve these goals and realise a brighter tomorrow.
We securely connect Local Authorities and citizens, to enable collaboration and an inclusive and equitable future for all
Local Authorities are tasked with a multitude of complex responsibilities, such as providing seamless services, engaging with citizens, managing shrinking budgets, and adapting to changing demographics. Digital technologies such as modern workplaces, cloud computing, smart connectivity, cutting-edge cybersecurity, and data insights have the potential to revolutionise operational efficiency. However, local government’s investment in technology has been relatively modest compared to other government departments, and the implementation of integrated digital transformation can be challenging for already stretched in-house IT teams.
Opus are the trusted Local Authority partner
Opus can help local authorities leverage technology in an optimal, creative, and cost-effective manner that aligns with the needs of citizens and service users. Our solutions enable you to maximise internal efficiencies and securely use data while ensuring that digital transformation is achieved in a way that is determined by your unique circumstances.
We securely connect healthcare providers, patients and staff, empowering collaboration and inclusive care for all
The UK health sector faces a multitude of challenges in delivering high-quality care while navigating budget constraints and skills shortages.
From protecting and connecting remote carers to improving patients’ experience and supporting in-house IT, our team’s understanding of healthcare environments and how technology can make a difference, coupled with our technical excellence and strong vendor relationships, can make all the difference.
Opus is a trusted partner to several NHS Foundation Trusts, with a dedicated team that can assist in digitising systems and processes in a way that works for patients, staff, and the organisation as a whole.
Why do clients choose to partner with Opus?
OUTSTANDING CUSTOMER
EXPERIENCE
It’s proven. We are a safe pair of hands who put the customer at the heart of everything we deliver.
COMMITTED
TO HIGH
STANDARDS
Our world class expertise is delivered by our internal teams and best of breed tech partners.
FULLY TAILORED
STRATEGIC
SOLUTIONS
We are technology agnostic and only deliver a business outcome driven approach.
CONSISTENT
SERVICE LEVEL PROMISE
We provide fully comprehensive reports, dedicated contacts and financially backed SLAs.
Higher and further education: We are committed to leveraging transformative technologies to securely connect educators, students, and administrators, fostering collaboration and powering inclusive learning experiences for all
As universities and academic institutions adapt to a “digital first” approach, it is essential to have a comprehensive strategy that takes into account the changing needs of students, faculty, and staff. This includes a focus on new educational technologies, such as online learning platforms and virtual classrooms, as well as ensuring that adequate support is available for students who may require assistance with remote learning.
Moreover, universities must equip their IT staff with the essential resources and skills needed to manage these new technologies effectively, including cybersecurity and data management protocols.
Seamless integration of digital platforms and systems is critical to creating a unified learning experience that maximises the potential of data to enhance academic achievements while upholding robust security and regulatory standards.
Opus has a deep understanding of the unique challenges faced by universities and academic institutions and can help you navigate the complex process of digital transformation to ensure that your institution is equipped to thrive in a rapidly changing educational landscape.
The integration of new technologies can lead to enhanced operational efficiency in the Social Housing industry
In the UK, there is an urgent demand for social housing due to the increase in homelessness and the scarcity of affordable housing. Social housing entities are proactively exploring methods to utilise digital technology, motivated by mounting financial pressures, the necessity to manage the transition to Universal Credit, and rising tenant standards.
Opus can play a crucial role in meeting these requirements by incorporating advanced communication technologies.
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Find out more about how Opus can add value to your business
Reigate Office
London Court
39 London Road
Reigate
Surrey
RH2 9AQ
London Office
60 Cannon Street
London
EC4N 6NP
Hitchin Office
2nd Floor Regal Chambers
49-51 Bancroft
Hitchin
Hertfordshire
SG5 1LL