KNOWLEDGE BASE
Five9 Contact Centre
What is a Five9 contact centre?
Five9 are a market leading global contact centre vendor who supply a wide range of CCaaS solutions. Opus are an accredited Five9 partner.
Five9 contact centres are known for their flexibility, scalability, and the ability to support remote and distributed workforces. They can be tailored to suit the specific needs of various industries and businesses, from small and medium-sized enterprises (SMEs) to large enterprises.Â
The cloud-based nature of Five9’s contact centre solutions often reduces the capital and operational expenses associated with traditional on-premises contact centre infrastructure, making it an attractive option for organisations seeking cost-effective and agile customer service solutions.
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How Opus' contact centre consultants can assist you
Opus are the leading specialist contact centre reseller in the UK. We have a dedicated consultancy team who are technology agnostic in their consultative approach to contact centre design, deployment and ongoing support. Often, a combination of two or more contact centre partners are used to deliver specific business outcomes delivering added value to our clients but also solutions fit for your organisations specific needs.
Our specialist contact centre services include but are not limited to:
Industry Recognition
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WINNERS
Best Enterprise UC Solution 2023
Enterprise Reseller Deal of the Year 2022
HIGHLY COMMENDED
Best Enterprise Contact Centre Solution 2023
Enterprise Contact Centre Solution 2022
SME Contact Centre Solution 2022
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Keen to discuss your contact centre requirement?