Menu
Call us: 0800 3167566
WHO WE ARE
ABOUT OPUS &
OUR HISTORY
Here’s why we started out.
The Opus Story
Established in 1992, Opus are an independent, privately owned technology provider, delivering end-to-end communications, collaboration, contact centre, mobile, IT, document and security solutions to public and private sector organisations across the UK and beyond.
Working together with our industry leading partners, our purpose is to enable businesses to succeed and thrive by providing best-of-breed, tailored technology all backed by world class service and support.
Founded in 1992
Founded in 1992, by our Chief Executive Michael O’Donnell, Opus continues to go from strength to strength but still with the ethos of a caring, customer centred business where our people are at the heart of everything we do and are encouraged to grow and thrive in a supportive environment.
Executing the vision of our CEO
Michael’s inspiration was to create a company based on his own experience of the difficulties in finding a communications company that could deliver the service he required and this personalised and expert support we provide to our customers still remains central to everything we do today.
Our goal is to provide customer service excellence
Today at Opus, our goal is to understand our client’s strategic direction and create a tailored technology roadmap to support them on their journey with the help of our team of highly qualified solution designers, engineers, project managers and account managers in the UK.
All of our services are backed by an accreditation with the Institute of Customer Service which guarantees customers receive superior and consistent service and support at all times. If they ever experience a problem with the support they are given our escalation process is published on our website with names and contact numbers of who you can talk to – right up to our CEO Michael O’Donnell.
What sets us apart?
OUTSTANDING CUSTOMER
EXPERIENCE
It’s proven. We are a safe pair of hands who put the customer at the heart of everything we deliver.
COMMITTED
TO HIGH
STANDARDS
Our world class expertise is delivered by our internal teams and best of breed tech partners.
FULLY TAILORED
STRATEGIC
SOLUTIONS
We are technology agnostic and only deliver a business outcome driven approach.
CONSISTENT
SERVICE LEVEL PROMISE
We provide fully comprehensive reports, dedicated contacts and financially backed SLAs.
Our strong sense of purpose
OUR CORE VALUES
We have five core values instilled across our business.
OUR MISSION AND VISION
We have a clear mission, vision and brand promise.
Here's what our clients say
Our fully integrated service offering
Find out more about how Opus can add value to your business
Reigate Office
London Court
39 London Road
Reigate
Surrey
RH2 9AQ
London Office
60 Cannon Street
London
EC4N 6NP
Hitchin Office
2nd Floor Regal Chambers
49-51 Bancroft
Hitchin
Hertfordshire
SG5 1LL