Market leading business telephony solutions designed to take your business to the next level

Whether you’re looking to upgrade your current business telephony solution or implement a new feature-rich unified comms or contact centre platform, Opus have over 30 years experience of providing a comprehensive range of tailored cloud, on-premise and hybrid business telephony solutions to support all sizes of business.

We only partner with the best in class business telephony providers

We take a technology agnostic approach to business telephony

Opus are accredited partners with market business telephony vendors such as 8×8, Gamma, Cirrus, Mitel, Five9 and EE enabling us to recommend the best suited telephony solution for your organisation.

Our business telephony solutions are designed to be cloud-based, on-premise, or hybrid, so you can choose the option that fully accommodates the operating style of your business.

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Our business telephony vendors

Opus are an 8×8 platinum partner, we deploy the full suite of 8×8 business telephony solutions.

Opus offers a complete range of unified communications solutions from Gamma.

We are a Mitel platinum partner and deploy the full suite of Mitel technologies

Opus are specialists in delivering omnichannel contact centre solutions from Five9.

Opus offers a complete range of Cirrus communications solutions.

We are one of the UK’s 7
authorised EE resellers

A fully tailored solution will increase productivity, operational efficiency and your customer service levels

Our business telephony solutions are designed for internal, remote and hybrid workforces with productivity at the forefront. They are purpose built to provide a streamlined communications platform for users which provides a better customer experience and elevated output.

All of them offer a multitude of functionality such as call routing, call recording, call queueing, voicemail, CRM integration and much more.

Our range of business telephony solutions

CONTACT CENTRE
SOLUTIONS

Opus are specialists in delivering state of the art, multi channel and omnichannel contact centre solutions from Cirrus, Five 9, 8×8 and Mitel.

UNIFIED COMMUNICATION SOLUTIONS

Opus offers a complete range of unified communications solutions from Mitel, Gamma, 8×8 and Microsoft Teams.

MICROSOFT TEAMS VOICE SOLUTIONS

Microsoft 365 Business Voice is the phone system within Microsoft Teams, built for productivity that brings together IT and telephony.

OMNICHANNEL
SOLUTIONS

With omnichannel contact centres, you can enable your customers to effortlessly switch between your chosen contact channels without having to repeat information.

BUSINESS MOBILE
SOLUTIONS

We work with the four main mobile networks providing business mobile contracts and outstanding levels of customer service.

INTELLIGENT VIRTUAL ASSISTANTS

Deploy a conversational and engaging self-service experience across voice and digital channels using a intelligent virtual assistant.

Opus deliver a world class customer experience

You wont find another business telephony provider with these levels of customer service excellence. Opus pride themselves on being a customer-driven and service-led technology provider and we were awarded the Service Mark Certification from the Institute of Customer Service in December 2021. Opus focus on delivering tailored technology with purpose and building long-term partnerships together with our clients and our impressive 2% customer churn rate reflects this.

So, if you are looking for exceptional service levels, switch your business telephony over to us

If you are looking to work with a long term strategic telephony partner who has proven results and platinum partner status with all the main vendors, please get in touch.

Whether you are looking to move to us from an incumbent Managed Service Provider or want to upgrade to a different telephony platform our specialist consultants can advise the best route to take and ensure the migration is seamless.

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