PCI COMPLIANT CONTACT CENTRE SOLUTIONS

If your agents take credit card payment information from customers, then all your systems must comply with the Payment Card Industry Data Security Standard (PCI DSS). The risk of a data breach has never been greater, and the consequences of suffering one can be far reaching, resulting in monetary penalties and ultimately damage to brand reputation While compliance with the PCI DSS does not ensure protection against all data breaches, taking the steps outlined by the PCI DSS can greatly help to reduce the risk of a data breach and negate the potential for hefty non-compliance fines imposed by the major credit providers.