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CYBER SECURITY SERVICES
INCIDENT RESPONSE SERVICES
Incident response services help minimise damage, recover efficiently, and safeguard your business should an cyber attack occur.
Incident response services provide expert assistance for swift recovery from cyber incidents
When a cyber attack strikes a business, every second counts. From data breaches to ransomware, the impact of a security incident can be devastating if not addressed quickly and effectively. To minimise damage, recover efficiently, and safeguard your business should an attack occur, you’ll need to call upon a reliable and experienced incident response team. Opus have access to Sophos’ incident response services, that are designed to help businesses navigate and recover from cyber incidents with speed, precision, and expertise.
Gain 24/7 access to a team of experienced cyber security professionals
Sophos Incident response services gives Opus, and therefore your business, 24/7 access to a team of experienced cybersecurity professionals who can help handle and recover from a wide range of security incidents.
Whether you’re dealing with a sophisticated ransomware attack or a breach involving sensitive data, as long as you have incident response in place, you have the added peace of mind a professional team is ready to help you respond, recover, and further strengthen your security posture.
We are accredited with the following vendors
Opus provide incident response retainers for added peace of mind and cost savings
Our incident response retainer provides businesses with speedy access to Sophos’ incident response service and enables you to benefit from discounts from the incident response fee’s.
With our retainer our customer’s pay an annual fee per device and should a breach happen, there incident response fee’s could be up to 50% less than those without this retainer in place.
The incident response retainer cuts red tape, enabling Sophos incident responders to quickly jump into active cyber attacks to investigate and remediate them.
Efficient service coupled with oustanding expertise delivers exceptional value
With faster issue resolution, reduced operational costs and proactive problem-solving, Opus ensure minimal disruptions to your business.
NET PROMOTER SCORE
0
Month on month we survey our customers to ensure our customer experience levels remain consistently high
CUSTOMER SATISFACTION
97.5 %
CSAT is measured closely to ensure our customers are satisfied with their products, services, and interactions with Opus
FIRST TIME FIX ON A P1
99.2 %
We pride ourselves on delivering fast first time fix rates to ensure faults are resolved quickly on P1 incidents
Key Features of Sophos Incident Response Services
24/7 Incident
Response Support
Response Support
Cyber threats don’t operate on a 9-to-5 schedule. Our incident response services ensure that expert help is available directly from Sophos 24/7. Their team of specialist cyber security consultants is always on standby, ready to provide immediate guidance, containment, and remediation, no matter when the threat arises.
Fast Detection
and Containment
and Containment
Our advanced monitoring systems and rapid-response capabilities enable us to identify threats quickly and take swift action to contain them. We work with your teams to isolate compromised systems, halt the spread of the attack, and begin recovery efforts as quickly as possible.
Forensic Analysis and Root Cause Investigation
Once the cyber incident is under control, we conduct a detailed forensic analysis to determine how the breach occurred and the full scope of its impact. Our team thoroughly examines the attack’s origins, uncovering vulnerabilities, compromised data, and other important details.
Customisable Incident
Response Plans
Response Plans
Our incident response plans can be fully tailored to your specific business needs. We work with you to develop a plan that aligns with your specific security priorities, ensuring that you have the right strategy in place to respond effectively to different types of incidents.
Detailed Reporting and
Post-Incident Review
Post-Incident Review
Once a cyber incident is resolved, our team will provide a report that includes an overview of the attack, the actions taken during the response, and recommendations for improving your security. This report helps you better understand the attack’s impact and take proactive steps to bolster your security in the future.
Post-Incident
Cybersecurity Strengthening
Cybersecurity Strengthening
Both Opus’s Cyber Security Consultants and the Sophos incident response team will work closely with you to implement stronger security controls and practices based on lessons learned from the incident. This could include updating your security policies, enhancing training, or deploying additional security solutions.
Our incident response services minimise financial and operational impact
The longer a cyber attack goes undetected, the more damage it can do to your Business. Sophos’ rapid detection, containment, and recovery services ensure that you can quickly return to normal operations with minimal disruption.
This approach helps to reduce the financial and operational impact of an attack, and ensure you have the correct protection to prevent future attacks.
Ensure business continuity and strengthen your defences against future attacks
A well-handled incident response is not just about managing the current threat. It is about preparing and preventing future attacks.
The insights gained from each incident help us guide you in strengthening your defences and our post-incident services ensure that you’re better protected moving forward, with enhanced monitoring, detection, and prevention strategies.
Read our live client feedback
World class IT solutions designed to transform your operations, boost efficiencies and secure you business.
Our IT solutions are designed to take your business to the next level. Some are outlined below.
IT Security Consultancy
Protect your business with market leading IT security expertise to effectively defend and protect against cyber threats.
Cyber Essentials
Gain cyber compliance to with the Cyber Essentials Plus certification, that’s often achieved in addition to ISO 27001.
Business Continuity
We help you form a strategy to sustain critical operations during and after disruptive events with our business continuity services.
Disaster Recovery
We help our clients formulate an IT disaster recovery plan (DRP) to outline procedures that help them respond to unplanned incidents.
Outsourced IT Support
Benefit from a team of specialist IT professionals and an on demand service desk to assist your with IT issues as they arise.
Benefit from cost savings and access to vendor trained IT engineers to proactively manage your IT and security needs.
Managed IT Infrastructure
Peace of mind with monitoring, maintenance, updates, security, and infrastructure troubleshooting around the clock.
Managed Cloud Services
We provide partial or full management of your cloud infrastructure, ensuring your cloud environment runs smoothly
Find out more about how our IT Consultancy services can enhance your business operations
We work with over 800 clients across the UK. Get in touch and see how Opus can deliver value to your business.
Reigate Office
London Court
39 London Road
Reigate
Surrey
RH2 9AQ
London Office
60 Cannon Street
London
EC4N 6NP
Hitchin Office
2nd Floor Regal Chambers
49-51 Bancroft
Hitchin
Hertfordshire
SG5 1LL