Outsourced IT is when a business chooses to outsource all or part of their IT function to a Managed Service Provider.  Management can include services such as network management, technical support, cybersecurity, software development, and other IT-related functions. Outsourcing IT enables businesses to benefit from the extensive expertise of specialised external providers, often resulting in cost savings, improved efficiency, and access to the latest technologies without the need to maintain  and continually train an in-house IT team.

What are the benefits of outsourced IT?

Outsourcing IT services offers several benefits to organisations, here are the main benefits.

Cost Savings

Outsourcing IT functions can be cost-effective as it eliminates the need for maintaining an in-house IT team, including salaries, benefits, and training expenses. Organisations can also avoid upfront investments in technology infrastructure.

Expertise and Specialisation

External IT service providers often specialise in specific areas, bringing a high level of expertise and experience to the table. This ensures that organisations can access specialised skills and knowledge that may not be available in-house.

Access to Latest Technologies

IT service providers are typically at the forefront of technological advancements. Outsourcing ensures that organisations can leverage the latest technologies without the need for constant internal upgrades and training.

Scalability and Flexibility

Outsourced IT services can be scaled up or down based on the organisation’s needs. This flexibility is particularly beneficial for businesses with fluctuating IT requirements or those undergoing periods of growth.

24/7 Support

Many IT service providers offer around-the-clock support, ensuring that organisations receive assistance and resolution for IT issues at any time. This continuous support can contribute to improved operational efficiency and reduced downtime.

Risk Management

External IT providers often take on a share of the risks associated with IT operations, including cybersecurity threats and compliance issues. This shared responsibility can enhance an organisation’s overall risk management strategy.

Compliance and Security

IT service providers are well-versed in industry regulations and security best practices. By outsourcing, organisations can enhance their compliance efforts and benefit from the implementation of robust cybersecurity measures.