MITEL PARTER PRODUCTS

MICROSOFT TEAMS MITEL INTEGRATION

Best of Breed Communications and Collaboration uniquely integrated into a single platform by Opus

Fully Managed Mitel Voice Solution for Microsoft Teams

Most people understand the benefits of using Microsoft Teams. Provided as part of your Microsoft 365 modern desktop suite, you can chat, meet, share files and work with other business apps, making it a central software hub for workplace communication and collaboration.

Combine this with industry leading IP telephony from Mitel with our Mitel Teams Integration and you now have uniquely integrated enterprise communication and collaboration solution, on a single platform which can be scaled and customised to meet your organisation’s every need.

Leverage your existing Mitel investment and enjoy the flexibility of a mixed estate of Mitel desk phone users, PC, Mobile or Tablet Microsoft Teams users or combinations of the two.

Collaborate with Microsoft Teams

Microsoft Teams facilitates seamless collaboration by bringing everything together in one shared workspace enabling group and private messaging with threaded and persistent conversations.

Use anywhere, any time and on any device
Integrates with Word, Excel, PowerPoint etc
Synchronises with Outlook calendar
Enables secure chat and HD video meetings
Facilitates project streams and team working

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Communicate with Mitel and Teams Integration

Unlock the combined benefits of Microsoft Teams and Mitel’s market leading unified communications, in a seamlessly integrated solution from Opus and deliver choice to your workforce.

Enterprise level call handling and distribution
Make and receive calls on Deskphone, OR
PC, Tablet or Mobile via Teams app
Enable multiple end points to ring at once
Hand off calls between deskphone/PC/mobile

Why consider Mitel Teams Integration?

Communicate More Effectively

Increase productivity and streamline the number of tools your users need to use, reducing cost, administration and training.

Enjoy enterprise level call handling and distribution with SLA’s, plus service and support from modern desktop and telephony experts.

Work From Anywhere On Any Device

Make and receive calls from PC, Mobile or Tablet as if using a desk phone. Simply enable the solution for users and groups that need it.

Call from the Teams keypad or from your Microsoft Contacts on any device or click to call from websites and emails. Work without boundaries.

Leverage Your Mitel Investment

Harness existing voice services to power the latest Microsoft Teams features.

Maximise the value of your Mitel investment and deliver outstanding customer experience with best of breed communications and collaboration.

Delivering a world class customer experience

Accredited by the Institute of Customer Service Service Mark Certification, we pride ourselves on being a customer-driven and service-led technology provider, our 2% customer churn rate reflects this. Opus focus on delivering tailored technology with purpose and building long-term partnerships together with our clients.